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Contact Us

The legacy Expert Consult site is being retired on December 31, 2014.

To access your account on the new Expert Consult site, please follow the instructions below:

  • Visit Expert Consult (https://expertconsult.inkling.com/).
  • Click the "Log In" button.
  • Click the "Forgot your password?" link.
  • Enter the email address associated with your Expert Consult account, then click "Send Email".
  • Once you've received the password reset email, click the link inside to create your new password.
  • You can now log into the new website with your email address and new password.
  • To view your existing titles, click "My Library" located at the top of the page.

(You may need to check your Spam / Junk mail folder if the email does not appear in your inbox.)

If you are having trouble accessing your account on the new Expert Consult site, or you have any questions, comments, or suggestions, please contact us:

Email for technical assistance: expertconsult.help@elsevier.com

Telephone:
- within the US and Canada: 800-401-9962
- outside the US and Canada: +1-314-447-8200

Telephone service hours: Monday to Friday 7:30am to 7:00pm Central Time (GMT -6hrs)

Mailing Address:

Online Support
Customer Service Center
Elsevier
3251 Riverport Lane
Maryland Heights, MO 63043
USA

Fax: +1-314-997-5080